Privacy Policy
This Privacy Policy explains how NeaMea LLC (“NeaMea,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares information when you use the NeaMea platform — including the NeaMea website, the Store, Resources, our Apps (including NeaMea Life Balance), and related services, collectively referred to as the “Services.”
We respect your privacy and understand that the information you share with NeaMea may include personal, household, financial, wellness, planning, and life-balance details. Our goal is to handle that information with care, clarity, and responsibility.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree that your information may be collected, used, and disclosed as described below.
Personal Information
“Personal Information,” in the context of this Privacy Policy, is information that specifically identifies you directly or through other reasonably available means, such as your name, address, telephone number, or email address.
Personal Information does not include summarized, anonymized, or other non-personally identifiable information. Summarized information includes, for example, information that we collect about a group or category of products, services, or users that is not personally identifiable. Anonymized information includes, for example, information from which individual identities are removed.
Information You Provide To Us
We collect information that you provide to us in a variety of ways, including:
- Account Information: Our Services give you the ability to associate your information with a specific email address and, optionally, a password. We collect the Personal Information you provide to us in the course of creating and updating your account.
- Platform Information: Information you choose to enter into the Services across our website, Store, Resources, and Apps — which may include personal goals, routines, finances, home responsibilities, wellness notes, planning details, comfort and joy preferences, contacts, reminders, orders, uploads, and other life-management information.
- Uploaded Materials: If the Services allow uploads, scans, photos, receipts, paystubs, documents, or similar materials, we may collect and process the information contained in those materials to provide the requested features.
- Correspondence: If you contact us by email, using a contact form, or by telephone, mail, fax, or other means, we may collect the information contained within, and associated with, your correspondence.
Information We Gather Automatically
When you use our Services, we may collect some information automatically, including:
- your Internet Protocol (IP) address;
- the dates and times of your use of our Services;
- your web browser type and version;
- the type of device from which you are accessing our Services;
- the website that referred you to our website (by clicking on a link);
- the actions you take in the course of your use of our Services;
- the content, features, and activities that you access and participate in on our Services;
- your interaction with email messages we send you, such as whether you opened, clicked on, or forwarded a message.
We may collect this information passively using standard technologies including server logs, browser cookies, and transparent images.
We may use third-party tools and service providers, such as analytics, hosting, security, communication, payment, or performance tools, to help operate and improve the Services. These providers may collect limited technical or usage information in accordance with their own policies and our agreements with them. We do not control every action of third-party providers, but we work to use providers that support responsible data practices.
We may collect information about the general location of your mobile device when you use our Services. Your mobile device’s operating system may give you the option of enabling or disabling the collection of location information.
How We Use Your Information
Our primary use of your information is to provide the best possible service to you. We may use the information we collect for the following purposes:
- to provide the services, products, and information you request;
- for creation of, updates to, and access to your account;
- to operate, maintain, and improve our Services;
- to communicate with you;
- to process orders and payments made through the Store;
- to resolve disputes or troubleshoot problems;
- to prevent fraudulent use of our Services or other systems;
- to prevent or take action against activities that are, or may be, in violation of applicable law;
- to maintain a record of our dealings with you.
How We Share Your Information
Except as described in this Privacy Policy, we will never share your Personal Information with anyone else without your consent.
We may share your Personal Information in the following situations:
- User-Directed Sharing: The Services may allow you to share certain plans, lists, summaries, exports, reminders, or other information with people you choose. When you choose to share information, you are responsible for the content you share and the recipients you select.
- Service Providers: We contract with other companies and individuals to perform certain services on our behalf. To the extent these third parties have a legitimate need to access your Personal Information in order to complete their work, we will ensure they are contractually obligated to use this information only for the contracted work and for no other purpose.
- Business Transfers: Information essential to our Services, including your Personal Information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, sale of assets, insolvency, bankruptcy, receivership, or similar event in which your Personal Information is transferred to one or more third parties as part of our business assets.
- Investigations: We may disclose your Personal Information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of our Services.
How We Protect Your Information
We use various security measures to help protect your information from accidental loss, disclosure, and misuse. These measures include review of our system logs, off-site backups, data encryption, and security software. However, no data security measures can be guaranteed to be completely effective. We cannot ensure or warrant the security of any information we collect. You transmit information and use our Services at your own risk.
Where Your Information Is Stored
Our servers are located, and your information is stored, in the United States of America. If you choose to use our Services from outside the U.S.A., then please be aware that you are transferring your Personal Information outside of your country and into the U.S.A. for storage and processing. By providing your Personal Information to us through your use of our Services, you agree to that transfer, storage, and processing in the U.S.A. You should be aware that the privacy and data security laws of the U.S.A. may in some cases provide fewer protections than those of your own country.
U.S. State Consumer Privacy Rights
Certain U.S. states, including California, Colorado, Connecticut, Utah, and Virginia, have adopted consumer privacy protection laws, such as the California Consumer Privacy Act, which are intended to protect the data and privacy of residents of that state. If you are a resident of these states then your specific rights under these laws include:
- Right to Request Deletion: You may request that we delete Personal Information associated with your account, subject to legal, security, operational, or recordkeeping exceptions.
- Right to Request Correction: You have the right to request that we correct inaccurate Personal Information about you.
- Right to Request Your Personal Information: You have the right to request information about the categories and specific pieces of Personal Information we collect, use, and disclose about you.
You may contact us to request access, correction, deletion, or other privacy-related assistance regarding your Personal Information. We may need to verify your identity before responding to certain requests.
NeaMea LLC does not sell your Personal Information. We also do not share Personal Information for cross-context behavioral advertising unless we provide notice and any required choice under applicable law.
Changes To This Privacy Policy
If we make a material change to this Privacy Policy, we will notify you by email or by posting the updated policy on the NeaMea website so that you may review the new terms and decide whether to continue using the Services. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and share information.
Contacting Us
If you have questions or comments about this Privacy Policy, please contact us at nea@neamea.com.
This policy was last updated July 18, 2026.
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